Zain’s Thank You for your Call
27 08 2008Posted By Mishary
In the past 4 days my internet was SO SLOW! I cant even write a post. So as usual I called 107 and they kept me waiting for almost 20 min. Ok o ba3dain ?! what do you think the solution was? Take your sim card from the router, restart it and wait 10 mins. (( for those who dont know Zain’s its a normal procedure with ANY PROBLEM)) So, I waited 10 min with no sucsses. I called again and made a complaint. Until now the problem isn’t solved. And the guys there keep sayin ‘Zain Thanks Your Call!’ thanks for what?! Don’t thank me! solve my problem! Sij I’m annoyed at them!
Welcome to the club
http://www.frankom.com/?p=3399
I actually found this on their website but not sure if thats the problem in your case. Read the last 2 sentences
” To ensure a high quality of service and to provide equal access opportunities to all our customers, Zain follows a fair usage policy (for data sent and received) on monthly basis. Subject to fair usage policy, upon exceeding fair usage limits, Zain may activate and apply network protection controls, which may result in a reduced network speed for 1 month.”
On the other hand… zain Saudi started up in KSA and made a big entrance…
Shahar 3alaik o Shahar 3alina
Special Numbers
Local rate for 10+ countries
all this for the first half million customers… FOR LIFE! How about that?
WTG zain Saudi… and as for zain group as a whole, yalla continue expanding o bas bedoon oriented strategies!!!
http://alraimedia.com/Templates/frNewsPaperArticleDetail.aspx?npaId=65710
I think it’s better than waiting for 20 mins plus and then get a message from them saying “Your call is important to us, please keep waiting”. That’s what I get whenever I call my ISP back in Oman and they put me on hold. Every few minutes they give me this message “your call is important to us, please keep waiting”. If my call is important to you, then why the hell are you keeping me on hold for all this time?
i called yesterday and filed a complaint and they told me it should be solved in less than 4 days and someone will call me. Its not just us, there are many others complaining about the ego service and how slow it got. I couldn’t even load a page today.
Zain MA zain :p
god i hate Zain!! local rate for selected countries?? we7na bas yl6oon floosna! khalf allaaaaa 3alaina!!!
the thing eli 9ej ba6 chabdi is why are we being charged when we recieve (RECIEVE may i repeat) an international call????
Zain kills me!
I recieved a sms regarding a new APN for ‘Ego’ .. apparently its supposed to be more faster/stable. I guess the only option would be to call up and ask for the other APN.
And whats the new APN ?
Thank god I don’t have to use this e-go crap, dsl ftw!
APN = Access Point Name
http://en.wikipedia.org/wiki/Access_Point_Name
“for those who dont know Zain’s its a normal procedure with ANY PROBLEM”
why wouldnt you do this before calling them first time and waiting for 20 minutes just to do what u already knew they wil ask you to do?
I HAVE THE SAME PROBLEM, THEIR ROUTER IS UNSTABLE THUS A WASTE OF MONEY
a question of a question i did it and even i told him i did it! but he insist to re do it again !!
I use an Ericsson router….the service is still slow…so I guess its not the router..
Allah y3eena .. i have the same problem too !
and i OFFICIALLY hate zain i even call them SHAIN (bad) , all what they think about is expanding internationally and neglecting us locally !!
I HATE THEM !!
me too i was facing the same problem and when i called them they told me that they are doing an update in Salwa………
I took the stupid router and went to another area Abo il Hasanee, same problem again….too Slow!!!!!!!!!!!!!!!!!!!!!!!!!!!!!
The worse service i ever had
I am having same proble from past 10 days!!!
Very slow service ….
I made many calls (atleast 2/day) to 107, with out a result.
And still I am waiting a solution ……