Comments on: Amazon Drops The 30-Day Price Drop Refunds

By: pligg.com

pligg.com — Sun, 12 Oct 2008 07:53:24 +0000

Amazon Drops The 30-Day Price Drop Refunds…

Amazon is dropping their 30 price drop refund guarantee unfortunately, and they have confirmed this in an email as well….

By: Ja

Ja — Sun, 12 Oct 2008 07:45:51 +0000

It’ll only get worse with the current market situation.

By: Bashar

Bashar — Sun, 12 Oct 2008 06:58:43 +0000

Sad really

Those things build trust, and it’s one of the things that contributed to Amazon glory. They could go at least with 2 weeks, but not cancel it

By: Pure

Pure — Sun, 12 Oct 2008 03:24:01 +0000

i never knew abt this policy in the first place : s .. !

By: Mishary

Mishary — Sat, 11 Oct 2008 21:36:02 +0000

Mark At least you’ve got an exceptional refund

By: Mark

Mark — Sat, 11 Oct 2008 21:28:43 +0000

Ah that explains the following email I got when I requested a price difference refund on the D90 I purchased:

Hello from Amazon.com.

Thanks for writing to us about the recent price change on “Nikon D90 DX 12.3MP Digital SLR Camera with 18-105mm f/3.5-5.6G ED AF-S VR DX Nikkor Zoom Lens”. I recognize you have a choice of retailers and appreciate that you prefer to order from us. Unfortunately, we do not have a post-order price guarantee.

I’ve reviewed your order and see that the price change was significant and you just received this item from us. Under the circumstances, I’ll make a one-time exception for you and issue a refund for the price difference in the amount of $46.99.

Please understand that I’m issuing this refund because of the exceptional circumstances, and I’m doing this for you against our standard policy.

WHY DON’T YOU HAVE A PRICE GUARANTEE?

While we don’t always beat the best available price on every product, we do offer deep discounts on many thousands of items. From time to time, prices on some items will change due to special offers from suppliers and manufacturers or our inventory and sales volumes. When we can offer a lower price for new purchases we will, but we cannot extend these discounts to completed orders.

Thanks for shopping at Amazon.com. We look forward to your next visit.