I went to Nino today, I ordered the fondoto* (which is a starter only available at their gulf road branch, that consist of spinanch, prawns, mushrooms, and fondoto sauce (cream sauce) gratinated and topped with parmesan cheese.) and then their angus certified steak for the main course. I told the waiter twice that I want a medium steak, not a well-done, not a medium-well, but a medium! twice! He brought it over to our table, it looked weird and flat, as in hammered flat (It looked, felt and tasted like a big round burger). I cut it and it was a well done. I called the waiter and complained, he couldn’t believe it coz he said he made sure to tell the chef himself. I said no problem, just replace the steak and this time I want a medium. He goes with my dish, returns 5 minutes later with another well done.

Now I got upset, I called the manager and he came over all nice and smiley and I said I’ve got one question and I need a one word answer. just one word, either yes or no. Does this look like a medium steak to you? He wanted to talk so I interrupted him “Either yes or no.” He then take a closer look and said No this is a medium well.

I asked him to take it off the bill coz I refuse to pay for something I did not order and he did. He was very apologetic too, which is good, made me less upset. But then he called the chef over. The chef came over and he was trembling. I don’t know what happened back in the kitchen for him to come out shaking like that (even my friend noticed. It was weird), and I asked him the same question, is it a medium steak *pointing at the steak* and he said Yes this is a medium steak. So I said ok I have nothing else to say to you, if we couldn’t agree on something this obvious, then there is not point in arguing. But that didn’t stop him. He kept telling me that this is how “their medium looks like” and then branched out to explain about their streaks and (read this carefully) how they Hammer the steaks, yes they hammer them just like a scallop, to make them look larger, and that is why it looks like this. After arguing a bit over how they’re not supposed to hammer a steak, and him not caring for what I had to say, I gave up. Now that I’m thinking about it, I don’t know what hammering the steak got to do with it being overcooked, but at that point I was just nodding him off.

I hate it, just HATE it when I get an over cooked steak after asking them clearly and repeatedly NOT to do so in advance. And this isn’t their first time to screw up a meal.


This entry was posted on Friday, June 19th, 2009 at 10:17 pm

16 Responses to “Nino’s Steak”

  1. Dima says:

    ma suwat steak!!

  2. Ansam says:

    baih loya! but I feel your pain hehehe
    I can hardly get a medium steak cooked to my liking in here! Dayman yekhafooon wesawoon medium well :-S

  3. Taymoor says:

    Ok you got an over cooked steak thats one thing…but how on Gods green earth did they cook your second steak in 5 minutes?

  4. Sara says:

    Even though, i LOVE nino its just amazing
    Mako shay perfect:P lol

  5. Moi says:

    Sorry to say that but here in kuwait all chefs suck.. I have been to fine restaurants al over the world and I know what a chef cook is… HE COOKS like everything tastes perfect, not like Here!!! THATS why i dont bother myself alot, cause I know at the end it won’t be worth it ..

  6. yousef mum says:

    wait dont eat any steak out , i will cook for you better than any chef . wait till my vacation ends .

  7. 7araaaam!! why did you make the chef tremble? :(((

  8. Mohammed says:

    9ara7a ahaneeek 3ala el template el yeedeeed .. mashallaah wayed 7elow 🙂

  9. ban1 says:

    laish ma gelttttttt enek betrooooo7 ehnak?????? looooooooool

  10. Marzouq says:

    I love eating at Ninos.. I refuse to eat Steak in Kuwait.. period! They burn it and we do not have a steak culture.. anything red is perceived as diseased and evil..

  11. Intlxpatr says:

    LLOOLL – you should try finding a medium rare steak, anywhere in Kuwait. 🙁

  12. Q80 In Denver says:

    Allah yehadak .. did u just know that Kuwait is FULL of restaurants but lacks Great chop houses? plus MANY Q80’s made these restaurants understand that medium= well done … No wonder many Q80’s love Chilis Steak!! IDIOTS!

  13. Q80 In Denver says:

    the best steak house in q8 so far is Gaucho Grill

  14. Dear All,

    This is the executive chef of NINO restaurants in middle east, Mr.Yousef, i am really sorry if u had a over cooked steak at NINO, will try to give u a good medium steak next time when u come.
    Please inform ur name when u come next time or please call Mr.Umakanth Yadav (Restaurant Manager – Telphone Number 99118704), he will do the needful and make forthcoming visits a good one.

    Sorry Again,


  15. dala3 ;p

    jk.. dont kill me.

  16. Americana says:

    Well, so far, the best steak I have found in Kuwait is at Terrace Grill – downtown at the marriott. They have argentinian beef and they even have escargo – which I cant seem to find anywhere else. I wasn’t thrilled by grouchos — when I went there – the steak was cooked medium well – as I prefer it but it was actually tough.