When Singore Sassi first opened in Kuwait we loved it. I even praised it in one of my reviews. It was a great new italian restaurant on the Kuwaiti scene. Unfortunately, as is the case with every Americana owned restaurant, quality control and food’s quality overall isn’t one of their concerns, and they let this amazing italian restaurant spiral down as the days went by.
It’s a shame in my opinion. I’ve been giving it a lot of chances, 3 chances actually in the past 2 months and it has failed to serve a decent meal in all of the last 3 visits. Today, we had it with the place, the last straw as they say, we’re done and aren’t going back there.
- It was with the risotto fungi which is a dish we used to enjoy at Sassi’s. Today it tasted like it was something off a magi ready made mix.
- It was with one of Sassi’s special dishes, the grilled sole fillet. It tasted weird. I don’t know how to describe it, but you know how a tea-soaked biscuit comes a part when lifted? it was like that. It wasn’t fresh.
- I left a comment card and the manager called me as we were leaving the parking area. In his apology speech he mentioned that the sole was indeed not-so-fresh, as they’ve changed their source and their attempts to get fresh fish all failed. They’re planning to take it off the menu because of the complaints and the ‘unfreshness’ issue. They had me order eat and pay for this unworthy dish that they all knew had to be taken off the menu.
The 3 points above were only regarding today’s visit. I think 3 chances, hoping that things would turn around, are more than enough. Evidently they don’t care enough to maintain a certain standard when it comes to food quality, and they probably think we have tongues made out of rubber and can’t tell the difference between good food and bad food.
What a shame.
So when are they planning to take it off the menu? When they get rid of the supply????
They should have never closed Maharaja Palace.
It’s sad, but this happens often in Kuwait. Good sources are hard to find, and some times the wrong type of restaurant opens in Kuwait, in this case I don’t think Signor Sassi really fit with their menu!
affaaa! I payed them 3 visits last month, and the food was great! I’m guessing their pastas, pizzas, and appetizers are good 🙂 I agree with you on the risotto fungi, I liked it when they first opened, but when I tried it a couple of wks ago, I was disappointed 🙁 Hope they get back on track
What do u expect from Americana ? the company can’t survive competition due to it’s own management.
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Allah ezeed il ni3ma! From all the places you have in Kuwait, you chose Signor Sassi? It’s like using all americana products and trying to make something special..
i went to signor sassi 360 last week, it was perfectly amazing, pepole were waiting on the front door, but the mall was totaly empty. so i went in with my wife to try the food, it was really really up to the standards. i dunno wht u r talking abt. but i tried the lemon sole my self it was amazing. maybe urz was not, but mine was perfect. besides thats wht the arabic manager advice for me. i will jst give u a small hint, go there and ask the manager for an advice in the food. he is a nice arabic guy.
i hope they open out side kuwait where people can drink some kind of alcohol with the food and they can use some wine in cooking. maybe u didnt take this point into concideration, Signor Sassi london they use wine in abt 80% of there reciepies but in kuwait they dont. this makes a big differnce.